Sound Familiar? Problem Solving Decision Making Expected Results
Problem Solving & Decision Making: Converting Potential into Profits
Sound Familiar?
Leaders and managers are hired for one reason: to make the best decisions, given the available time and
resources. Period. Do your problem-solving and decision-making skills have room for improvement?
This workshop can help you with:
- Getting better-quality decisions at lower levels within the hierarchy.
- Producing more consistent and higher-quality decisions.
- Making fewer mistakes with major midcourse corrections.
- Improving follow-through by all stakeholders once a decision is made.
Problem Solving
To get a successful solution, you need to start with a successful problem-solving process.
Too often attention is focused on symptoms, instead of underlying problems. Taking the time
to ask the right questions and define the real issue is the most critical but often-overlooked step.
This workshop presents a six-stage process for solving problems and making decisions. When problem solving
goes awry, it is generally because one of the stages is mismanaged or is missing altogether. Defining the
stages properly helps complete the process successfully.
The six stages are applicable to any kind of problem-solving process, whether it occurs in an individual
manager's head, in a two-person group, in a large committee, or in the whole organization.
Decision Making
In phase two of the workshop, you will learn six different decision-making methods. Each method has its uses
at the appropriate time, and each has certain consequences for future group operations.
The important point is for the group to understand these consequences well enough to be able to choose a
decision-making method that will be appropriate to:
- The type of task
- The amount of time available
- The past history of the group
- The kind of climate the group wants to establish
Expected Results
You can expect immediate results from investing your time and money in this workshop:
- Gain more creative and productive staff, and convert potential into profits.
- Increase team involvement, with diversity of ideas and better bottom-line results.
- Enhance skills in defining problems and avoiding the symptom trap.
